The Captain at Shang Palace is responsible for supervising daily restaurant service, coordinating waitstaff, welcoming guests, taking orders, and ensuring smooth, attentive dining experiences. Candidates should have previous experience in a high-end restaurant or hotel, strong knowledge of food and beverage service, excellent communication skills, and the ability to lead a team. Familiarity with Chinese cuisine, wine and beverage service, and hotel operating standards is advantageous. The role requires professionalism, attention to detail, confident guest interaction, and the ability to remain calm during busy periods. Candidates are expected to support training, resolve guest concerns tactfully, maintain hygiene and service standards, and contribute to Shang Palace’s luxury dining reputation.
Shangri-La Group is a leading luxury hospitality company headquartered in Hong Kong, operating hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international markets. Its properties are known for warm Asian hospitality, high service standards, distinctive dining, and personalized guest experiences. Shangri-La Singapore is a prominent luxury hotel set among extensive tropical gardens near Orchard Road. The hotel offers accommodation, restaurants, event facilities, wellness services, and business amenities. Shang Palace, the hotel’s signature Chinese restaurant, is recognized for refined Cantonese cuisine, elegant surroundings, and professional service. Employees typically work in a multicultural environment with opportunities for training, career development, and movement within the wider Shangri-La network.
Singapore is a highly developed city-state with strong opportunities in hospitality, tourism, food and beverage, finance, technology, healthcare, and logistics. Its multicultural society blends Chinese, Malay, Indian, and international influences, reflected in its festivals, languages, and food culture. The lifestyle is safe, efficient, clean, and convenient, with excellent public transport, shopping, parks, and dining, although housing and daily expenses can be high. Foreign employees generally need an employer-sponsored work pass; hospitality professionals may be eligible for an S Pass or Employment Pass depending on salary, qualifications, and current government criteria. Employers often assist with applications, but approval is not guaranteed. New arrivals should budget carefully, arrange accommodation near reliable transport, obtain appropriate insurance, and understand employment and tax requirements before relocating.
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