Security Supervisor

Job Description

The Security Supervisor is responsible for protecting guests, employees, hotel property and daily operations. Typical requirements include relevant hotel, hospitality, security or law-enforcement experience, supervisory ability, good communication skills and knowledge of emergency procedures, access control, incident reporting and local regulations. First-aid, fire-safety or security training is advantageous. The successful candidate is expected to be alert, professional, physically capable and service-oriented, while handling incidents calmly and discreetly. The role normally involves shift work, including nights, weekends and public holidays, supervising security officers, monitoring CCTV and responding promptly to emergencies. Fluency in English and Cantonese is commonly preferred for hotel security roles in Hong Kong.

Company Info

Shangri-La Group is a Hong Kong-founded luxury hospitality company operating hotels, resorts and related properties across Asia, the Middle East, Europe, North America and other international markets. Its brands are known for warm Asian hospitality, upscale accommodation, restaurants, wellness facilities and attentive guest service. The group includes Shangri-La Hotels and Resorts, Kerry Hotels, JEN by Shangri-La and Traders Hotels. In Hong Kong, Shangri-La properties serve business and leisure travellers and maintain high standards for security, service, presentation and operational discipline. Employees typically work in a multicultural environment with structured hotel procedures, training opportunities and clear departmental responsibilities. The company places strong emphasis on guest satisfaction, safety, professionalism and creating a welcoming experience for visitors, while also supporting efficient and responsible hotel operations.

Destination Guide

Hong Kong offers job opportunities in hotels, restaurants, finance, retail, logistics, technology, aviation and professional services. Hospitality roles are concentrated around Hong Kong Island, Kowloon, Lantau and major resort or business districts. The culture combines Chinese traditions, international influences, Cantonese cuisine, festivals and a fast-paced urban lifestyle. Residents enjoy efficient public transport, dense shopping and dining options, hiking trails, beaches and nearby islands, although housing can be expensive and space is limited. Foreign nationals generally need an approved employment visa before starting work; employers usually sponsor applications under the General Employment Policy, while eligible Mainland Chinese applicants follow separate arrangements. A valid job offer, qualifications and relevant experience are normally required. New arrivals should budget for rent, transport, healthcare, deposits and initial living costs, and confirm whether the employer provides accommodation, meals, insurance or relocation support.