Security Officer

Job Description

The Security Officer is responsible for protecting guests, colleagues, hotel property and assets at Shangri-La in Hong Kong. Requirements typically include relevant security experience, good physical fitness, sound judgment, and the ability to remain calm during emergencies. A valid Hong Kong security personnel permit or the ability to obtain one is usually expected. Candidates should communicate professionally in English and Cantonese; Mandarin is an advantage. Duties may include patrols, access control, CCTV monitoring, incident reporting, assisting guests, enforcing hotel procedures and supporting emergency response. The role requires shift work, including nights, weekends and public holidays, together with a discreet, service-minded and vigilant approach.

Company Info

Shangri-La Group is a luxury hospitality company founded in Hong Kong and known for its hotels, resorts and serviced residences across Asia, the Middle East, Europe, North America and other international markets. Its brands focus on warm Asian hospitality, personalised guest service and high operating standards. Shangri-La properties commonly provide accommodation, dining, spa, conference and leisure facilities, serving both business and leisure travellers. The group places strong emphasis on guest safety, colleague development, sustainability and creating a welcoming environment for local communities and visitors. In Hong Kong, Shangri-La operates prominent luxury hotels and offers opportunities across hotel operations, food and beverage, security, engineering, sales, finance and corporate functions.

Destination Guide

Hong Kong offers strong opportunities in hospitality, tourism, retail, finance, technology and professional services, with luxury hotels regularly hiring security, guest-service and operational staff. The culture blends Cantonese traditions with international influences; respect, punctuality and professionalism are valued. Life is fast-paced, convenient and highly urban, with excellent public transport, varied dining, hiking trails, beaches and vibrant nightlife. Housing can be expensive, so applicants should compare salary, accommodation and transport costs carefully. Most foreign employees need an employment visa sponsored by a confirmed employer, who must normally demonstrate a genuine role and suitable salary. Dependants may apply for dependant visas in eligible cases. New arrivals should arrange housing, insurance, a local bank account and an identity card after approval. Hong Kong is compact, though commuting and shift work should be considered when choosing where to live.