The Housekeeping Coordinator supports the housekeeping department with administrative and operational coordination, including allocating tasks, updating room status, handling guest requests, preparing reports, monitoring supplies and communicating with housekeeping, front office and maintenance teams. Candidates should be organised, service-focused and comfortable working in a fast-paced hotel environment. Good communication, computer literacy and attention to detail are expected. Previous hotel or housekeeping experience is advantageous, although the Emiratisation Program may provide opportunities for UAE nationals at an early career stage. Flexibility to work shifts, weekends and public holidays, along with a professional appearance and commitment to Shangri-La service standards, is required.
Shangri-La is a luxury hospitality group founded in Hong Kong and recognised internationally for warm Asian hospitality, high service standards and distinctive hotels and resorts. The group operates properties across Asia, the Middle East, Europe, North America and other major destinations. Shangri-La hotels typically offer accommodation, restaurants, meeting facilities, wellness services and guest experiences designed around comfort and personalised service. In the United Arab Emirates, the company operates luxury properties serving business and leisure travellers. Employees generally work in a multicultural environment with structured hotel procedures, training and opportunities to develop across departments. The Emiratisation Program supports the participation and career growth of UAE nationals in the hospitality industry, including operational, administrative and supervisory roles.
The United Arab Emirates is not an island, but a federation of seven emirates, with strong employment opportunities in hospitality, tourism, aviation, retail, finance and technology. Dubai and Abu Dhabi offer the widest range of hotel and service-sector roles, while Ras Al Khaimah and Fujairah provide growing resort opportunities. The culture combines Emirati traditions, Islamic values and a large international community; modest dress and respect for local customs are important. Lifestyle options range from beaches and shopping to desert activities and cultural attractions, although summers are extremely hot. Employers commonly arrange work permits and residence visas, with medical checks and Emirates ID registration required. UAE nationals may receive additional support through Emiratisation initiatives. Relocation packages vary and can include accommodation, transport, meals, insurance and annual flights, so candidates should confirm the full benefits package before accepting an offer.
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