Housekeeping Coordinator (Emiratisation Program)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Housekeeping Coordinator supports the housekeeping department with administrative and operational coordination, including allocating tasks, updating room status, handling guest requests, preparing reports, monitoring supplies and communicating with housekeeping, front office and maintenance teams. Candidates should be organised, service-focused and comfortable working in a fast-paced hotel environment. Good communication, computer literacy and attention to detail are expected. Previous hotel or housekeeping experience is advantageous, although the Emiratisation Program may provide opportunities for UAE nationals at an early career stage. Flexibility to work shifts, weekends and public holidays, along with a professional appearance and commitment to Shangri-La service standards, is required.

About the employer

Shangri-La is a luxury hospitality group founded in Hong Kong and recognised internationally for warm Asian hospitality, high service standards and distinctive hotels and resorts. The group operates properties across Asia, the Middle East, Europe, North America and other major destinations. Shangri-La hotels typically offer accommodation, restaurants, meeting facilities, wellness services and guest experiences designed around comfort and personalised service. In the United Arab Emirates, the company operates luxury properties serving business and leisure travellers. Employees generally work in a multicultural environment with structured hotel procedures, training and opportunities to develop across departments. The Emiratisation Program supports the participation and career growth of UAE nationals in the hospitality industry, including operational, administrative and supervisory roles.