Assistant Manager/Manager Human Resources

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

This role supports or manages hotel human-resources operations, including recruitment, onboarding, employee relations, performance management, training coordination, payroll coordination, policy implementation and compliance with Singapore employment regulations. Candidates are generally expected to have a diploma or degree in Human Resources, Hospitality Management or a related field, with relevant hotel or service-industry experience. Strong communication, organisation, confidentiality and problem-solving skills are important. Manager-level applicants should be comfortable advising department heads, supervising HR activities and handling employee matters independently. Knowledge of Singapore employment law and HR systems is advantageous, along with a professional, service-oriented attitude and the ability to work in a multicultural, fast-paced hotel environment.

About the employer

Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong and recognised for warm Asian-inspired service. The company operates hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international destinations under the Shangri-La brand and related hospitality offerings. Shangri-La Singapore is a long-established five-star hotel set near Orchard Road, with extensive guest rooms, restaurants, event facilities, gardens and wellness amenities. Its workforce includes colleagues from many nationalities and departments, creating a structured environment for hospitality careers. The group places emphasis on guest satisfaction, employee development, service excellence and responsible business practices. Human-resources professionals can expect to work closely with operational leaders on recruitment, engagement, learning, employee relations and maintaining the company’s service standards.