Assistant Manager/Manager Human Resources

Job Description

This role supports or manages hotel human-resources operations, including recruitment, onboarding, employee relations, performance management, training coordination, payroll coordination, policy implementation and compliance with Singapore employment regulations. Candidates are generally expected to have a diploma or degree in Human Resources, Hospitality Management or a related field, with relevant hotel or service-industry experience. Strong communication, organisation, confidentiality and problem-solving skills are important. Manager-level applicants should be comfortable advising department heads, supervising HR activities and handling employee matters independently. Knowledge of Singapore employment law and HR systems is advantageous, along with a professional, service-oriented attitude and the ability to work in a multicultural, fast-paced hotel environment.

Company Info

Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong and recognised for warm Asian-inspired service. The company operates hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international destinations under the Shangri-La brand and related hospitality offerings. Shangri-La Singapore is a long-established five-star hotel set near Orchard Road, with extensive guest rooms, restaurants, event facilities, gardens and wellness amenities. Its workforce includes colleagues from many nationalities and departments, creating a structured environment for hospitality careers. The group places emphasis on guest satisfaction, employee development, service excellence and responsible business practices. Human-resources professionals can expect to work closely with operational leaders on recruitment, engagement, learning, employee relations and maintaining the company’s service standards.

Destination Guide

Singapore is a compact, highly connected city-state with strong opportunities in hospitality, tourism, technology, finance, healthcare, logistics and professional services. The culture is multicultural, with English widely used alongside Mandarin, Malay and Tamil. Life is safe and convenient, supported by excellent public transport, reliable healthcare, modern shopping areas and a diverse food scene. Housing and everyday expenses can be high, particularly in central districts, so budgeting is important. Foreign employees normally need an employer-sponsored work pass; eligibility depends on salary, qualifications, experience and the applicable Ministry of Manpower requirements. Employers typically guide successful candidates through the application process. New arrivals should arrange accommodation, mobile service, banking and health coverage, and understand local employment rules. Singapore’s warm, humid climate, efficient lifestyle and international community make relocation attractive, although the fast-paced work culture may require adjustment.