Events Sales Coordinator

Job Description

The Events Sales Coordinator supports the hotel’s meetings, conferences, weddings and social events business. Typical requirements include a diploma or degree in hospitality, tourism, business or a related field, together with experience in hotel sales, events or customer service. Strong communication, organisation and follow-up skills are essential, as the role involves preparing proposals, responding to enquiries, coordinating site inspections, maintaining records and assisting with event arrangements. Candidates should be confident dealing with corporate clients and guests, comfortable using Microsoft Office and hotel systems, and able to work flexible hours, including weekends and public holidays. Professional presentation, attention to detail, teamwork and a genuine focus on delivering excellent guest experiences are expected.

Company Info

Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong and recognised for its warm Asian hospitality, high service standards and distinctive properties worldwide. The group operates hotels, resorts and related hospitality businesses across Asia, the Middle East, Europe, North America and other international markets. Shangri-La properties in Malaysia serve business travellers, leisure guests, wedding parties and major meetings and events. Employees typically work in a structured, guest-focused environment with opportunities to develop through training and internal mobility. The company places strong emphasis on service excellence, professionalism, teamwork and creating memorable experiences. Depending on the property, benefits may include staff meals, uniform, accommodation assistance, healthcare coverage, discounts and career development programmes, although exact benefits vary by location and employment contract.

Destination Guide

Malaysia offers varied hospitality opportunities in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu, Johor and resort islands along the east and west coasts. Roles are available in hotels, restaurants, events, tourism, retail and travel services. The culture is multicultural, with Malay, Chinese, Indian and indigenous influences, and English is widely used in hospitality. Lifestyle costs are generally moderate, though central Kuala Lumpur and popular resort areas are more expensive. Malaysia has tropical weather, excellent food, efficient urban transport and a relaxed social atmosphere. Foreign employees normally need an Employment Pass arranged and sponsored by the employer before starting work; requirements depend on salary, qualifications and nationality. Relocating staff should confirm accommodation, medical cover, taxes, transport and contract conditions. Langkawi, Penang and Sabah offer island living, while Kuala Lumpur provides broader career opportunities and amenities.