The Events and Operations Assistant Manager, Family Experience, supports the planning and delivery of family-focused events, activities and guest experiences at Shangri-La Singapore. The role typically requires hospitality or event-management experience, strong organisational and communication skills, confidence coordinating vendors and internal departments, and the ability to manage multiple activities at once. Candidates are expected to be guest-focused, creative, hands-on and comfortable working weekends, public holidays and changing shifts. Experience with children’s programmes, resort activities, entertainment, event operations or luxury hospitality would be advantageous. The position also involves maintaining safety standards, monitoring service quality, resolving guest concerns and helping train or supervise team members.
Shangri-La Hotels and Resorts is a leading luxury hospitality group founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. The company is recognised for warm Asian hospitality, personalised guest service and high-quality accommodation, dining, wellness and event experiences. Shangri-La Singapore is located near Orchard Road and is known for its extensive grounds, family-friendly facilities, restaurants, recreational amenities and large-scale events. The organisation places strong emphasis on service excellence, teamwork, cultural awareness and professional development. Employees may work with guests from around the world and across a wide range of hotel departments, making it a suitable environment for people interested in international hospitality careers.
Singapore is a compact island city-state with strong opportunities in hotels, tourism, restaurants, events, retail, technology, finance and healthcare. Its multicultural society blends Chinese, Malay, Indian and international influences, with English widely used at work. The lifestyle is safe, clean and convenient, supported by excellent public transport, modern shopping areas, diverse food and many parks and attractions. Living costs, particularly rent, are relatively high, so accommodation and transport should be considered carefully when relocating. Foreign employees generally need an employer-sponsored work pass, such as an Employment Pass, S Pass or Work Permit, depending on qualifications, salary and role. The employer normally submits the application to Singapore’s Ministry of Manpower. Candidates should confirm eligibility, medical requirements, accommodation arrangements and pass approval before moving.
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