Security Supervisor

Job Description

The Security Supervisor is responsible for protecting guests, employees, hotel property and assets at Shangri-La Singapore. Duties typically include supervising security officers, monitoring CCTV and access points, conducting patrols, responding to incidents, preparing reports, enforcing hotel security procedures and coordinating with Singapore Police or emergency services when required. Candidates should have relevant security or hospitality experience, strong observation and communication skills, good physical fitness, basic computer ability and the confidence to manage emergencies calmly. Singapore security licensing or relevant WSQ training is advantageous, while supervisory experience and knowledge of workplace safety procedures are preferred. The successful candidate is expected to be professional, discreet, service-oriented, dependable and able to work rotating shifts, weekends and public holidays.

Company Info

Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong and known for Asian-inspired service, comfortable accommodation and high standards of guest care. The group operates hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. Shangri-La Singapore is a prominent urban luxury hotel set near Orchard Road, offering guest rooms, suites, dining venues, meeting facilities, gardens and extensive leisure amenities. The company places strong emphasis on warm hospitality, operational excellence, safety and colleague development. Employees generally work in a multicultural environment serving international travellers, corporate guests and local visitors. Benefits and employment conditions vary by position and contract, but hospitality roles may include staff meals, training, service benefits and opportunities for internal or international career progression.

Destination Guide

Singapore is a highly developed island city-state with strong opportunities in hospitality, tourism, finance, technology, healthcare, logistics and retail. Hotels regularly recruit in security, food and beverage, housekeeping, engineering and front office operations. The culture is multicultural, orderly and service-focused, with English widely used at work alongside Mandarin, Malay and Tamil. Lifestyle is convenient and fast-paced, with efficient public transport, excellent food, shopping, parks and a generally safe environment, although housing and daily expenses can be high. Foreign candidates normally require an employer-sponsored work pass. Eligible professional roles may use an Employment Pass, while operational and supervisory positions commonly use an S Pass or Work Permit, subject to government criteria and quotas. Employers usually guide approved applicants through the application process. New arrivals should budget for accommodation, transport, deposits, medical checks and possible agency costs, and confirm all employment terms before relocating.