Waiter / Waitress - Hung Tong (侍應生)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Waiter/Waitress at Hung Tong is responsible for welcoming guests, taking food and beverage orders, serving Cantonese cuisine, explaining menu items, maintaining table presentation and handling guest requests professionally. Candidates should have previous restaurant or hotel experience, a service-minded attitude, good communication skills and the ability to work shifts, weekends and public holidays. Knowledge of Cantonese cuisine and spoken English, Cantonese and/or Mandarin would be advantageous. The role requires attention to detail, teamwork, physical stamina and a polished appearance. Candidates are expected to deliver efficient, courteous service while following Shangri-La standards for hygiene, food safety and guest satisfaction.

About the employer

Shangri-La Group is a major luxury hospitality company founded in Asia and known for its hotels, resorts and distinctive “Shangri-La” service culture. The group operates properties across Asia, the Middle East, Europe, North America and other international destinations. In Hong Kong, Shangri-La properties serve business and leisure travellers with premium accommodation, restaurants, meeting facilities and wellness services. The company places strong emphasis on genuine hospitality, personalised guest care, professional development and teamwork. Hung Tong is associated with Shangri-La’s Cantonese dining offering, where service staff support a refined restaurant experience through detailed menu knowledge, attentive table service and close cooperation with culinary teams. Employees may benefit from structured training, staff meals, uniform support and opportunities to progress within the hotel group, although benefits vary by contract and property.