The Assistant Manager/Senior Executive, Information Technology supports the hotel’s technology operations, including networks, systems, hardware, software, cybersecurity, user support and vendor coordination. Candidates typically need a diploma or degree in Information Technology, Computer Science or a related discipline, along with relevant hotel or corporate IT experience. Knowledge of Windows environments, networking, infrastructure, IT service management and common hospitality systems is advantageous. The role requires strong troubleshooting, communication and project coordination skills. The successful candidate is expected to provide responsive support, maintain reliable and secure systems, assist with technology upgrades, document procedures and work effectively with hotel departments, regional IT teams and external suppliers. A customer-focused attitude, flexibility for occasional after-hours support and the ability to work independently are important.
Shangri-La is a luxury hospitality group founded in Hong Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other destinations. The group is known for personalised service, elegant properties and its Asian-inspired tradition of genuine hospitality. Shangri-La Singapore is a major city resort set in extensive landscaped grounds near Orchard Road, offering guest rooms, suites, dining venues, meeting facilities, wellness services and recreational amenities. The company employs people across hotel operations, food and beverage, engineering, technology, finance, sales and guest services. It generally values professionalism, cultural awareness, teamwork and attention to detail. Employees may benefit from structured training, international exposure, hotel-industry experience and opportunities for internal progression, although compensation and benefits vary according to the position, department and employment terms.
Singapore is a compact, highly connected island city-state with strong opportunities in hospitality, technology, finance, healthcare, logistics and professional services. Its multicultural society blends Chinese, Malay, Indian and international influences, reflected in food, festivals, languages and daily life. Public transport is clean and efficient, while housing, dining and private schooling can be expensive. The climate is hot, humid and tropical throughout the year, with frequent rain. Foreign employees generally need an employer-sponsored work pass: eligible professionals may use an Employment Pass, while mid-skilled roles may fall under an S Pass, subject to salary, qualifications, quotas and government approval. Employers usually guide successful candidates through the application process. New arrivals should budget carefully for rent, deposits, transport and healthcare, and check employment terms, pass eligibility and relocation support before accepting an offer.
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