The Assistant Outlet Manager supports the daily operation of Vintana, Shangri-La Boracay’s restaurant, helping deliver consistently high standards of food service, guest care and hospitality. Requirements typically include a hospitality or related qualification, several years of restaurant or hotel experience, supervisory capability, strong English communication skills and sound knowledge of service standards, hygiene and basic financial controls. The successful candidate is expected to lead and motivate colleagues, assist with scheduling and training, handle guest concerns professionally, monitor service quality, coordinate with kitchen and hotel departments, and support revenue and cost targets. Flexibility, cultural awareness, attention to detail and a guest-focused attitude are essential.
Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe and other international markets. Its properties are known for personalized service, premium facilities, destination dining and strong attention to guest experience. In the Philippines, Shangri-La operates several well-established hotels and resorts, including Shangri-La Boracay, a beachfront resort on the island of Boracay. Vintana is one of the resort’s principal dining venues, offering an all-day dining experience influenced by international and local flavors. Shangri-La places emphasis on service excellence, employee development, teamwork and responsible hospitality. Staff members commonly receive structured training, uniforms, meals or allowances, and access to company benefits, although exact terms vary by property and employment level.
The Philippines offers hospitality, tourism, diving, retail, education and remote-work opportunities, especially in Boracay, Cebu, Palawan, Manila and Siargao. Boracay is known for White Beach, watersports, nightlife and a relaxed island lifestyle, although living costs can be higher during peak seasons and accommodation is limited. Filipino culture is welcoming, family-oriented and community-minded; English is widely used in hotels and business. Daily life generally combines tropical weather, outdoor activities, local markets and a slower pace, with occasional heavy rain and transport disruptions. Foreign nationals normally need an appropriate work visa or permit sponsored or supported by their employer; tourists cannot legally work. Applicants should confirm immigration requirements with the Philippine Bureau of Immigration and the employer. Relocation planning should include housing, health insurance, banking, transport, permits and emergency savings.
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