Service Associate - Procurement (Non-Food Buyer)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Service Associate – Procurement (Non-Food Buyer) supports the hotel’s purchasing operations by sourcing non-food goods, obtaining quotations, comparing suppliers, preparing purchase orders, monitoring deliveries, and maintaining accurate procurement records. Candidates typically need a bachelor’s degree or relevant experience in purchasing, supply chain, hospitality, or business administration. Familiarity with hotel procurement, vendor negotiation, inventory procedures, Microsoft Office, and purchasing systems is advantageous. The role requires strong organization, numerical accuracy, communication, and follow-through. Shangri-La expects a service-oriented, ethical, dependable candidate who can work with several departments, meet deadlines, manage costs, follow company purchasing policies, and maintain positive supplier relationships.

About the employer

Shangri-La Hotels and Resorts is a major luxury hospitality group founded in Hong Kong, with hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international markets. The company is recognized for personalized service, Asian-inspired hospitality, comfortable accommodation, dining, wellness facilities, and destination resorts. In the Philippines, Shangri-La operates well-known properties in locations including Makati, Bonifacio Global City, Cebu, Boracay, and Mactan, depending on current operations. Its hotels employ teams across guest services, food and beverage, culinary operations, housekeeping, engineering, finance, sales, and procurement. Employees are generally expected to uphold high service standards, professionalism, integrity, teamwork, and attention to detail while supporting the group’s luxury guest experience.