Director of Events Management

Job Description

The Director of Events Management leads the hotel’s events and banquet business, overseeing conferences, weddings, corporate functions and social occasions from planning through delivery. Requirements typically include a degree or diploma in hospitality, business or event management, substantial luxury-hotel or large-scale events experience, strong commercial awareness and excellent communication skills. The successful candidate is expected to lead and develop the events team, build relationships with clients and agencies, achieve revenue targets, coordinate effectively with operations, and maintain Shangri-La’s service standards. Strong negotiation, budgeting, presentation and problem-solving abilities are essential. Knowledge of the Malaysian market and fluency in English are usually expected; additional languages and international luxury-hospitality experience are advantageous.

Company Info

Shangri-La Group is a Hong Kong-based luxury hospitality company operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. Its brands include Shangri-La, Kerry Hotels, JEN by Shangri-La and Traders. The group is recognised for refined service, welcoming Asian hospitality and properties located in major cities and resort destinations. Shangri-La hotels in Malaysia serve leisure travellers, business guests, weddings and large corporate events, supported by restaurants, meeting facilities and extensive guest services. Employees generally work in a multicultural environment with structured hospitality standards, training opportunities and potential mobility across the group’s international portfolio. A Director of Events Management would contribute directly to commercial performance, client satisfaction and the successful delivery of high-profile functions.

Destination Guide

Malaysia offers hospitality and events opportunities in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu and other resort destinations. Langkawi is the country’s best-known island workplace, combining beaches, international resorts and a relaxed lifestyle, while Penang offers stronger urban culture, food and heritage. Malaysian culture is multicultural, with Malay, Chinese, Indian and indigenous influences; English is widely used in hotels and business. Living costs vary, with resort islands sometimes requiring higher budgets for imported goods and housing. International employees normally need an Employment Pass sponsored by their employer, and approval must be obtained before starting work. Employers commonly assist with documentation, relocation and accommodation arrangements. Expect a warm, humid climate, seasonal rain and a generally family-friendly lifestyle. Research healthcare, schooling, transport and island connectivity before relocating, as services may be more limited outside major cities.