Director of Events Management

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Director of Events Management leads the hotel’s events and banquet business, overseeing conferences, weddings, corporate functions and social occasions from planning through delivery. Requirements typically include a degree or diploma in hospitality, business or event management, substantial luxury-hotel or large-scale events experience, strong commercial awareness and excellent communication skills. The successful candidate is expected to lead and develop the events team, build relationships with clients and agencies, achieve revenue targets, coordinate effectively with operations, and maintain Shangri-La’s service standards. Strong negotiation, budgeting, presentation and problem-solving abilities are essential. Knowledge of the Malaysian market and fluency in English are usually expected; additional languages and international luxury-hospitality experience are advantageous.

About the employer

Shangri-La Group is a Hong Kong-based luxury hospitality company operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. Its brands include Shangri-La, Kerry Hotels, JEN by Shangri-La and Traders. The group is recognised for refined service, welcoming Asian hospitality and properties located in major cities and resort destinations. Shangri-La hotels in Malaysia serve leisure travellers, business guests, weddings and large corporate events, supported by restaurants, meeting facilities and extensive guest services. Employees generally work in a multicultural environment with structured hospitality standards, training opportunities and potential mobility across the group’s international portfolio. A Director of Events Management would contribute directly to commercial performance, client satisfaction and the successful delivery of high-profile functions.