Valet Coordinator (洗衣房聯絡員)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Valet Coordinator supports the hotel’s laundry and valet operation, coordinating guest laundry, uniforms, linen collection, processing, quality checks, delivery and billing. Requirements typically include secondary education, good spoken English and Chinese, basic computer skills, strong organization and previous hotel, laundry or customer-service experience. The successful candidate should be attentive to detail, physically capable of handling garments and linen, comfortable communicating with guests and operational departments, and able to work shifts, weekends and public holidays. Reliability, courteous service, accurate record keeping and the ability to resolve garment or delivery issues promptly are essential.

About the employer

Shangri-La Group is a major luxury hospitality company headquartered in Hong Kong, operating hotels, resorts and related businesses across Asia, the Middle East, Europe, North America and other international markets. Its properties are known for personalized service, refined accommodation, restaurants, wellness facilities and strong attention to local culture. Shangri-La Hotels and Resorts employs colleagues in guest services, housekeeping, food and beverage, engineering, finance and corporate functions. The group generally emphasizes warm hospitality, professional development, teamwork and high service standards. A role at a Shangri-La property can provide experience in an internationally recognized hotel environment, with opportunities to work alongside multicultural teams and progress within the wider hospitality network.