Security Supervisor

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Security Supervisor is responsible for protecting guests, colleagues, property and company assets at Shangri-La Hong Kong. Duties typically include supervising security officers, monitoring CCTV and access points, conducting patrols, responding to incidents, preparing reports, supporting emergency procedures and coordinating with police or other authorities when required. Candidates should have relevant hotel, commercial or security experience, supervisory ability, good communication skills and knowledge of security procedures, fire safety and emergency response. A valid Hong Kong security personnel permit, first-aid knowledge and fluency in English and Cantonese are advantageous. The successful candidate is expected to remain calm under pressure, maintain professional standards, demonstrate sound judgment and provide discreet, guest-focused service.

About the employer

Shangri-La Group is a luxury hospitality company founded in Hong Kong and known for its hotels, resorts and serviced residences across Asia and international markets. Its brands focus on warm Asian hospitality, personalized guest service and high-quality accommodation, dining, wellness and business facilities. Shangri-La Hong Kong is a prominent luxury hotel in the city, serving leisure travelers, corporate guests, events and long-stay residents. The company employs colleagues across hotel operations, including rooms, food and beverage, engineering, security, finance and guest services. Employees generally work in a multicultural environment with structured operating standards, training opportunities and strong emphasis on service excellence, safety, integrity and teamwork.