Security Supervisor

Job Description

The Security Supervisor is responsible for protecting guests, colleagues, property and company assets at Shangri-La Hong Kong. Duties typically include supervising security officers, monitoring CCTV and access points, conducting patrols, responding to incidents, preparing reports, supporting emergency procedures and coordinating with police or other authorities when required. Candidates should have relevant hotel, commercial or security experience, supervisory ability, good communication skills and knowledge of security procedures, fire safety and emergency response. A valid Hong Kong security personnel permit, first-aid knowledge and fluency in English and Cantonese are advantageous. The successful candidate is expected to remain calm under pressure, maintain professional standards, demonstrate sound judgment and provide discreet, guest-focused service.

Company Info

Shangri-La Group is a luxury hospitality company founded in Hong Kong and known for its hotels, resorts and serviced residences across Asia and international markets. Its brands focus on warm Asian hospitality, personalized guest service and high-quality accommodation, dining, wellness and business facilities. Shangri-La Hong Kong is a prominent luxury hotel in the city, serving leisure travelers, corporate guests, events and long-stay residents. The company employs colleagues across hotel operations, including rooms, food and beverage, engineering, security, finance and guest services. Employees generally work in a multicultural environment with structured operating standards, training opportunities and strong emphasis on service excellence, safety, integrity and teamwork.

Destination Guide

Hong Kong is a fast-paced international city made up of Hong Kong Island, Kowloon and the New Territories, with many outlying islands nearby. Hospitality, retail, finance, technology, aviation and professional services offer substantial employment opportunities, while luxury hotels provide roles for people with international experience. Cantonese is the main local language, but English is widely used in business and hotels. The lifestyle combines dense urban neighborhoods, excellent public transport, diverse dining and shopping with hiking trails, beaches and traditional festivals. Housing can be expensive, especially near major hotel districts, so many workers share apartments or live farther from the center. Foreign employees generally need an employment visa sponsored by their employer, with approval depending on qualifications, a genuine job offer and market salary conditions. New arrivals should arrange accommodation, a Hong Kong identity card and health insurance or medical coverage.