The Sales & Marketing Coordinator supports the resort’s commercial team with sales administration, marketing campaigns, promotional materials, client communications, market research, event coordination and reporting. The role generally requires a diploma or degree in marketing, business, hospitality or a related field, along with previous administrative, sales or hotel experience. Strong organization, attention to detail and confidence using Microsoft Office and digital marketing tools are expected. Fluency in English is important; French is highly advantageous in Mauritius, while additional languages may be useful. The successful candidate should be professional, creative, service-minded and comfortable coordinating with hotel departments, travel partners, corporate clients and media contacts in a fast-paced luxury hospitality environment.
Shangri-La Group is a leading luxury hospitality company founded in Asia, operating hotels, resorts and residences across the world. Its properties are known for personalized service, refined accommodation, strong food and beverage offerings, wellness facilities and distinctive local experiences. In Mauritius, Shangri-La Le Touessrok Resort & Spa is located on the island’s eastern coast and offers beachfront accommodation, restaurants, leisure activities, meeting facilities and access to nearby islands and golf experiences. The group places strong emphasis on genuine hospitality, guest satisfaction, teamwork and professional development. A Sales & Marketing Coordinator would typically work closely with the resort’s commercial, communications, revenue, events and operational teams to strengthen business performance and promote the property to leisure, corporate, travel-trade and group markets.
Mauritius offers opportunities in luxury hotels, tourism, restaurants, finance, technology, education, healthcare and business services. Resort roles are especially common, including sales, reservations, food and beverage, housekeeping, spa and guest relations positions. The culture blends Creole, Indian, African, European and Chinese influences, with English widely used in business and French and Mauritian Creole common in daily life. Lifestyle is generally relaxed, with beaches, hiking, water sports, markets and a strong outdoor culture, although living costs can be high in popular coastal areas. Foreign nationals normally need an approved employment or occupation permit before starting work; the employer commonly supports the application and documentation. Candidates should confirm visa rules, salary, accommodation, healthcare and relocation costs before accepting an offer. Public transport is available, while a car is useful outside major towns. Adapting respectfully to local customs and a multicultural workplace is important.
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