Sales Coordinator

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Sales Coordinator supports the hotel’s sales team by handling correspondence, preparing proposals and reports, updating customer records, coordinating appointments, and assisting with client and group requirements. Candidates typically need a degree or diploma in hospitality, business, marketing, or a related field, together with administrative or hotel sales experience. Strong communication, organization, customer-service, and computer skills are expected. Familiarity with Microsoft Office and hotel systems is advantageous. The successful candidate should be professional, detail-oriented, commercially aware, and able to manage competing deadlines. Flexibility is important because the role may involve coordination with rooms, events, food and beverage, and other departments, including occasional weekends or public holidays.

About the employer

Shangri-La Hotels and Resorts is a leading luxury hospitality group founded in Hong Kong, with hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international destinations. The group is known for warm Asian hospitality, high service standards, and properties ranging from city hotels to island resorts. In the Philippines, Shangri-La operates well-known establishments including Shangri-La The Fort, Shangri-La Plaza Hotel, and Shangri-La Mactan, depending on the current portfolio. Employees generally work in a service-focused, multicultural environment with opportunities to support accommodation, dining, events, sales, and guest experiences. A Sales Coordinator helps maintain the organization and responsiveness that underpin the company’s relationships with corporate accounts, travel partners, event planners, and individual guests.