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The Assistant Housekeeper supports the Housekeeping Manager in maintaining clean, comfortable and well-presented guest rooms, public areas and staff facilities. Requirements usually include previous hotel or housekeeping experience, good knowledge of cleaning procedures, attention to detail, physical fitness and the ability to work shifts, weekends and public holidays. The successful candidate should demonstrate leadership, reliability, strong organisation and a genuine commitment to guest satisfaction. Good communication skills and the ability to train or supervise room attendants are also expected. Knowledge of hygiene, safety and hotel operating standards is advantageous. Fluency in English is helpful, while additional languages may be valued.
Shangri-La Hotels and Resorts is a leading luxury hospitality group founded in Hong Kong, with hotels, resorts and city properties across Asia, the Middle East, Europe, North America and other international markets. The company is known for warm Asian hospitality, high service standards and a strong focus on personalised guest experiences. Its properties range from urban business hotels to beach and island resorts, offering careers in rooms, food and beverage, events, engineering, wellness and administration. Shangri-La generally provides structured operating procedures, staff training and opportunities for internal progression. Employment benefits vary by property and may include meals, uniforms, medical coverage, service charge, staff accommodation or discounted stays. In Malaysia, the group has operated several recognised luxury properties and is a significant employer within the country’s tourism and hotel sector.
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