Assistant Director of Marketing Communications / Marketing Communications Manager

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The role leads marketing communications for a Shangri-La property, developing brand campaigns, media relations, digital content, social media, public relations activities and promotional materials. Candidates typically need a degree in marketing, communications, public relations or hospitality, together with several years of relevant experience, preferably in luxury hotels or international brands. Strong English and Indonesian communication skills, excellent writing ability, media contacts, creativity and commercial awareness are expected. The successful candidate should be confident managing agencies, hotel departments, press events and multiple campaigns while protecting the brand’s reputation and meeting business objectives.

About the employer

Shangri-La Hotels and Resorts is a Hong Kong-based luxury hospitality group operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. The company is known for personalized service, refined accommodation, extensive dining options and strong destination-focused experiences. Its Indonesian properties have included major city and resort hotels serving business travelers, leisure guests, meetings and events. Shangri-La generally emphasizes warm Asian hospitality, professional development, international service standards and long-term guest relationships. Employees may receive benefits such as meals, uniforms, service training, medical coverage, accommodation or transport support, and staff rates, although these vary by property and contract. Marketing communications roles work closely with hotel leadership, sales, revenue, food and beverage, media and external creative partners.