Servicing Travel Advisor IV, APAC After Hours

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

This role supports JPMorgan Chase employees and clients with business-travel arrangements during APAC after-hours coverage. Requirements typically include several years of travel servicing experience, strong knowledge of airline, hotel, rail and booking systems, and confidence handling itinerary changes, cancellations, disruptions and urgent requests. Experience with corporate travel tools such as GDS platforms, excellent spoken and written English, and familiarity with Asia-Pacific travel practices are valuable. The candidate is expected to work shifting schedules, including nights, weekends and holidays; remain calm under pressure; protect confidential information; resolve issues accurately and quickly; and deliver professional service across different cultures and time zones.

About the employer

JPMorgan Chase & Co. is one of the world’s largest financial services companies, serving consumers, businesses, institutional clients and governments. Its main businesses include consumer and community banking, commercial banking, investment banking, asset and wealth management, and payments. The firm operates globally and combines established financial expertise with technology, data and digital services. In the Philippines, JPMorgan Chase maintains major operations in Metro Manila, supporting functions such as customer service, technology, finance, risk, operations and travel services. Employees generally work in a structured, highly regulated environment that emphasizes confidentiality, operational quality, client service, teamwork and professional development. The company is known for formal career frameworks, international collaboration and benefits that may vary according to position, work arrangement and local employment terms.