Daily Banking Specialist - International Consumer Banking Manila

Role summary

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The Daily Banking Specialist supports international consumer banking customers with everyday account needs, payments, transfers, card services, and related banking inquiries. Requirements typically include a bachelor’s degree or equivalent experience, strong English communication skills, customer-service experience, attention to detail, and the ability to work accurately with confidential financial information. Familiarity with banking products, digital channels, and case-management systems is advantageous. The candidate is expected to resolve issues professionally, meet quality and service targets, follow established procedures, protect customer data, and collaborate effectively with internal teams. Flexibility to work Manila-based shifts, including schedules aligned with international markets, may also be required.

About the employer

JPMorgan Chase & Co. is a major global financial services firm headquartered in the United States. It operates across consumer and community banking, commercial banking, corporate and investment banking, asset and wealth management, and technology. The company serves individuals, businesses, institutions, and governments in many countries. Its Manila operations support a wide range of international functions, including customer service, operations, technology, finance, risk, and banking support. Employees typically work in a structured, highly regulated environment that emphasizes customer protection, operational control, teamwork, and professional development. JPMorgan Chase is known for its large-scale systems, global mobility opportunities, training programs, and focus on diversity and inclusion. Specific compensation and benefits vary by role, experience, employment level, and shift requirements.