Credit Support Manager II (AVP)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Credit Support Manager II (AVP) role typically oversees credit-related processes, documentation, portfolio monitoring, risk controls, and operational support for lending or corporate banking teams. Requirements generally include a bachelor's degree, several years of experience in credit administration, loan operations, banking, or financial services, and strong knowledge of credit documentation, controls, and regulatory procedures. The candidate should demonstrate leadership, sound judgment, attention to detail, communication skills, and the ability to manage deadlines and escalations. Experience with process improvement, reporting tools, and working with international stakeholders is advantageous. The role is expected to maintain high accuracy, support audit and compliance requirements, coach team members, and identify operational risks or efficiency improvements.

About the employer

JPMorgan Chase & Co. is one of the world's largest financial services companies, serving consumers, businesses, institutional investors, and governments. Its businesses include consumer and community banking, commercial banking, corporate and investment banking, and asset and wealth management. The company operates globally and is known for its extensive banking, payments, markets, technology, and risk-management capabilities. In the Philippines, JPMorgan Chase maintains major operations in Manila and supports international clients through teams covering technology, operations, finance, risk, customer service, and banking services. Employees typically work in structured, highly regulated environments with strong emphasis on controls, integrity, client service, teamwork, and continuous improvement. The company offers professional development opportunities and competitive benefits, although specific compensation and work arrangements vary by role, experience, location, and business unit.