Director, Head of NFR Transaction Banking Merchants Acquiring

Job Description

This senior role leads non-financial risk oversight for ANZ’s Transaction Banking merchant-acquiring business. Requirements typically include extensive experience in operational, technology, conduct, regulatory or enterprise risk within banking or payments, along with strong knowledge of risk frameworks, controls, incident management and regulatory obligations. The successful candidate will be expected to set risk direction, identify emerging risks, strengthen governance, challenge business decisions constructively and provide clear reporting to executives and risk committees. Strong leadership, commercial awareness, communication skills and the ability to influence senior stakeholders across product, technology, operations and compliance teams are essential. Experience with merchant acquiring, card payments or payments infrastructure would be highly desirable.

Company Info

ANZ Group Holdings Limited is one of Australia and New Zealand’s major banking groups, providing retail, commercial, institutional and private banking services. Established in 1835, ANZ supports millions of customers across Australia, New Zealand and selected international markets. Its services include personal banking, home loans, business finance, transaction banking, payments, markets and wealth solutions. The bank works with individuals, small businesses, large corporations, governments and institutional clients. ANZ has been investing in digital banking, payments capability, operational resilience and responsible business practices while continuing to manage significant regulatory and technology requirements. Its headquarters are in Melbourne, with major offices in Sydney and other Australian and international locations. The organisation generally offers structured career pathways, flexible working arrangements and opportunities to work across banking, technology, risk and customer-focused teams.

Destination Guide

Australia offers strong opportunities in banking, technology, healthcare, engineering, education, construction, tourism and skilled trades, with Sydney and Melbourne leading in finance and corporate employment. Workplace culture is generally professional but relatively direct, collaborative and conscious of work-life balance. Lifestyle varies from major-city dining, arts and public transport to coastal living, outdoor sports and relaxed regional communities. Housing can be expensive, particularly in Sydney and Melbourne, so relocation planning and budgeting are important. Skilled professionals may explore employer-sponsored visas, the Skilled Independent visa, state-nominated pathways or temporary graduate options, depending on qualifications, occupation and points. Applicants should check current rules with the Australian Department of Home Affairs because visa requirements change. Before moving, arrange suitable health insurance, tax and banking documents, accommodation and recognition of professional qualifications where required. Australia’s large distances and high living costs should also be considered when choosing a city.