The Banking Consultant supports customers in the Parramatta branch by understanding their needs and providing suitable everyday banking, lending, payments and digital banking solutions. Requirements generally include customer service or sales experience, strong communication skills, financial awareness, attention to detail and the ability to meet regulatory and compliance obligations. Candidates are expected to build trusted relationships, identify opportunities to assist customers, explain products clearly, use banking systems confidently and contribute to branch performance. A professional, inclusive and customer-focused approach is important, along with flexibility to learn ANZ products and support customers across face-to-face and digital channels.
ANZ Bank is one of Australia and New Zealand’s major financial institutions, providing banking and financial services to personal, business, institutional and private customers. Its offerings include transaction accounts, home and personal lending, savings, payments, investment services, insurance and business finance. ANZ operates through branches, digital channels and specialist relationship teams, with a strong focus on helping customers manage money, grow businesses and achieve financial goals. The bank is listed on the Australian Securities Exchange and has operations across Australia, New Zealand and selected international markets. ANZ places emphasis on responsible banking, customer outcomes, risk management, inclusion, digital innovation and community participation. Employees commonly work in customer service, technology, operations, risk, finance, relationship management and specialist banking roles.
Australia offers opportunities in banking, technology, healthcare, construction, education, engineering, hospitality, logistics and professional services. Major employment centres include Sydney, Melbourne, Brisbane, Perth, Adelaide and Canberra; Parramatta is a significant commercial hub in western Sydney. Workplace culture is generally direct, collaborative and relatively informal, with strong attention to safety, equality, compliance and work-life balance. Lifestyle options range from major-city entertainment and multicultural communities to beaches, national parks and regional living. Housing and transport costs can be high in Sydney, so researching suburbs and commuting times is important. Visa options include employer-sponsored pathways, skilled migration, student visas and Working Holiday visas, subject to eligibility and occupation requirements. New arrivals should arrange a tax file number, bank account, health cover and suitable accommodation. Professional qualifications and overseas experience may need recognition, while English proficiency is commonly expected.
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