The Head of Retail Transformation Delivery leads the successful delivery of major transformation initiatives across ANZ’s retail banking business. The role requires strong experience managing complex portfolios, business and technology change, governance, budgets, risks, dependencies and senior stakeholder relationships. Candidates are expected to demonstrate proven leadership in transformation delivery, customer-focused problem solving and the ability to turn strategy into measurable outcomes. Experience in banking, digital platforms, agile delivery, operating-model change and regulatory environments is highly desirable. The successful candidate should be commercially aware, collaborative, resilient and capable of influencing executives while developing high-performing delivery teams.
ANZ Group Holdings Limited is one of Australia and New Zealand’s major banking groups, providing retail, commercial and institutional banking, wealth and payment services. Headquartered in Melbourne, ANZ serves millions of customers through branches, digital channels and specialist relationship teams. Its retail bank supports individuals and families with everyday accounts, home lending, personal lending, credit cards, insurance and financial wellbeing services. ANZ also works with businesses, governments and institutional clients across Australia, New Zealand and selected international markets. The bank is investing in digital capability, customer experience, simpler processes and responsible technology while maintaining strong attention to risk, compliance and financial resilience. ANZ employs a large, diverse workforce and promotes flexible working, inclusion, professional development and opportunities to contribute to large-scale banking transformation.
Australia is an island country with strong employment opportunities in banking, technology, healthcare, engineering, education, construction and professional services. Sydney and Melbourne are major financial and corporate centres, while Brisbane, Perth, Adelaide and Canberra offer growing opportunities and often different living costs. Australian workplace culture is generally professional, practical, collaborative and relatively informal, with emphasis on inclusion, safety and work-life balance. Lifestyle choices range from beaches and outdoor activities to arts, sport, dining and vibrant multicultural communities. Skilled professionals may qualify for employer-sponsored visas, including the Temporary Skill Shortage pathway or permanent skilled programs, subject to occupation, experience, English and eligibility requirements. Relocation typically involves arranging a visa, health insurance, housing, tax registration and banking. Costs can be high, especially in Sydney and Melbourne, so applicants should compare salary, rent, transport and schooling before moving.
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