The Banking Consultant supports customers in the Rundle Mall branch by understanding their financial needs and helping with everyday banking, accounts, payments, lending enquiries and digital banking services. The role requires strong communication, customer-service and problem-solving skills, confidence using technology, attention to detail and the ability to follow banking, privacy and compliance procedures. Previous retail, sales, banking or service experience is helpful, although ANZ may provide training. The successful candidate is expected to build trusted customer relationships, deliver a positive branch experience, identify suitable products and services, meet performance expectations and work collaboratively within the team. Flexibility to work rostered branch hours, including some Saturdays, may be required.
ANZ, or Australia and New Zealand Banking Group, is one of Australia’s major banking institutions, serving personal, business, institutional and wealth customers across Australia, New Zealand and selected international markets. Its services include transaction and savings accounts, home and personal lending, credit cards, business finance, payments, investment and financial advice. ANZ operates through branches, digital platforms, contact centres and specialist banking teams. The bank places emphasis on helping customers make informed financial decisions, supporting businesses and contributing to the communities in which it operates. As a large employer, ANZ offers opportunities across customer service, technology, risk, operations, finance, relationship management and leadership. The Rundle Mall position is part of its customer-facing retail banking network in Adelaide, where consultants help customers with everyday needs while promoting convenient and secure digital banking options.
Australia offers opportunities in banking, healthcare, technology, construction, education, engineering, hospitality and skilled trades, with major employment hubs in Sydney, Melbourne, Brisbane, Perth and Adelaide. Workplace culture is generally informal, practical and focused on teamwork, customer service, inclusion and work-life balance. Lifestyle varies from lively city life to relaxed coastal and regional communities; Australia is known for beaches, outdoor activities, sport and diverse food. Adelaide provides a comparatively affordable lifestyle, cultural events, nearby wine regions and access to beaches. Visa options include employer-sponsored visas, skilled migration, graduate visas, student visas and working-holiday arrangements, depending on nationality, qualifications and experience. Prospective migrants should check current requirements with the Australian Department of Home Affairs. Relocation planning should include accommodation, tax file registration, Medicare eligibility, banking, transport and health insurance. Job applicants should confirm whether an employer offers sponsorship, as many entry-level roles require existing Australian work rights.
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