Data Center Operations Technician, Data Center Operations

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Data Center Operations Technician supports the reliable operation of Amazon data centers in Malaysia. Responsibilities typically include installing and maintaining servers, network equipment, cabling, power and cooling systems; diagnosing hardware faults; responding to alarms and incidents; documenting work; and following safety and security procedures. Candidates generally need a diploma or degree in electrical engineering, electronics, mechanical engineering, IT, or a related technical field, together with hands-on troubleshooting experience. Familiarity with Linux, networking, data-center equipment, electrical systems, or structured cabling is valuable. The role requires strong attention to detail, physical fitness for equipment handling, clear communication, English proficiency, and willingness to work rotating shifts, weekends, holidays, and on-call schedules.

About the employer

Amazon is a global technology and commerce company operating across e-commerce, cloud computing, digital streaming, artificial intelligence, logistics, and consumer devices. Its Amazon Web Services division provides computing, storage, database, networking, and other cloud services to organizations worldwide. Data centers are essential to keeping these services secure, available, and responsive. Amazon employs teams in engineering, operations, customer service, corporate functions, and technical support across many countries, including Malaysia. The company is known for a fast-paced, metrics-driven working environment and its leadership principles, which emphasize customer focus, ownership, learning, and operational excellence. Employees may receive benefits such as medical coverage, training, performance-related compensation, and opportunities for internal career development, although packages vary by country, level, and employment contract.