The Service Delivery Coordinator supports customers and internal teams by coordinating steel orders, delivery schedules, transport arrangements and service updates. The role typically requires strong organisation, communication and administrative skills, attention to detail, confidence using systems such as ERP or CRM platforms, and the ability to manage competing priorities. Experience in customer service, logistics, order management or a manufacturing environment is advantageous. The successful candidate is expected to build positive customer relationships, respond promptly to enquiries, resolve delivery issues, maintain accurate records and work collaboratively with sales, operations, distribution and transport teams. Knowledge of workplace safety and a commitment to BlueScope’s values are also important.
BlueScope is a major Australian steel manufacturer and a leading provider of coated and painted steel products. Founded in Australia, the company operates across Australia, New Zealand, Asia and North America, serving construction, manufacturing, infrastructure, housing and other industrial markets. Its products include steel building solutions, roofing and walling materials, structural products and tailored industrial steel solutions. BlueScope is known for brands such as COLORBOND steel and TRUECORE steel, as well as its focus on innovation, customer service, operational performance and sustainability. The company employs people across manufacturing plants, distribution centres, sales offices and corporate functions. Its Australian operations offer opportunities in production, logistics, engineering, maintenance, customer service, administration and leadership.
Australia offers employment opportunities in manufacturing, construction, mining, logistics, healthcare, technology, engineering, education and professional services. Major job markets include Sydney, Melbourne, Brisbane, Perth, Adelaide and regional industrial centres. Workplace culture is generally practical, direct and collaborative, with strong emphasis on safety, reliability, equality and work-life balance. Lifestyle options range from busy city living to beaches, outdoor activities and quieter regional communities, although housing and transport costs vary significantly. Eligible skilled workers may use employer-sponsored, skilled migration or temporary work visas; working holiday visas are available to citizens of participating countries, subject to age and eligibility rules. Relocating usually requires a valid visa, employment rights, health insurance, suitable accommodation and a tax file number. Applicants should check current requirements with the Australian Department of Home Affairs.
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