The Technical Account Manager supports public-sector customers across Japan and the APJC region, helping them plan, operate, and optimize their AWS environments. Requirements typically include several years of experience in cloud computing, infrastructure, systems administration, or technical consulting; strong knowledge of AWS services, networking, security, and enterprise IT operations; and excellent Japanese and English communication skills. The successful candidate is expected to build trusted customer relationships, provide proactive technical guidance, lead service reviews, coordinate with AWS support and engineering teams, manage escalations, and explain complex technology clearly to both technical and senior government stakeholders. Experience with regulated environments, public-sector procurement, and large-scale migrations is advantageous.
Amazon is a global technology and commerce company founded in 1994 and headquartered in Seattle. Its businesses include online retail, logistics, digital media, devices, advertising, and Amazon Web Services (AWS), one of the world's largest cloud-computing platforms. Amazon employs people across many countries and operates with a strong focus on customer obsession, operational excellence, innovation, and long-term thinking. In Japan, the company serves consumers, businesses, startups, and public-sector organizations through retail operations and cloud services. AWS provides computing, storage, databases, analytics, artificial intelligence, security, and networking tools. This role sits within AWS and involves helping public-sector customers use cloud technology securely, reliably, and effectively while working with technical specialists and account teams across Japan and the wider Asia-Pacific region.
Japan is an island nation with major employment centers in Tokyo, Osaka, Nagoya, Fukuoka, and Sapporo. Technology opportunities are especially strong in cloud computing, software, cybersecurity, consulting, finance, manufacturing, and public-sector digital transformation. Tokyo offers the broadest career market but has higher housing costs; regional cities generally provide a slower pace and lower expenses. Japanese workplaces value punctuality, preparation, teamwork, and respectful communication, while international technology companies often use English alongside Japanese. Japan offers excellent public transport, healthcare, safety, food, and cultural experiences, though commuting and housing searches can be demanding. Foreign professionals normally need an appropriate work visa, commonly an Engineer/Specialist in Humanities/International Services visa, with employer sponsorship. Applicants should confirm degree or experience requirements, arrange housing and registration after arrival, and consider language study for daily life and government interactions.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...