FOC Technical Specialist, Facility Operations Center (FOC)

Role summary

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The FOC Technical Specialist supports Amazon’s Facility Operations Center by monitoring and responding to critical facility systems, alarms, and operational events. Requirements typically include experience in data center, building services, facilities, electrical, mechanical, or control-room operations; familiarity with monitoring and building-management systems; strong troubleshooting ability; and a commitment to health, safety, and operational procedures. The role may involve rotating shifts, including nights, weekends, and holidays. Candidates are expected to communicate clearly, document incidents accurately, follow escalation processes, work calmly under pressure, and coordinate with engineers, vendors, and site teams. Practical technical qualifications and experience with critical infrastructure are advantageous.

About the employer

Amazon is a global technology and commerce company operating online marketplaces, logistics networks, cloud-computing services, digital entertainment platforms, advertising products, and smart devices. Founded in the United States, it now employs people across offices, fulfillment centers, delivery operations, data centers, and corporate sites worldwide. Amazon Web Services is one of the company’s largest businesses and provides computing, storage, database, and other infrastructure services to organizations globally. In Ireland, Amazon has substantial technology, operations, customer service, and cloud infrastructure activities. The company is known for its customer-focused culture, large-scale operations, and emphasis on ownership, innovation, measurable results, and continuous improvement. Employees commonly work in fast-paced environments where safety, reliability, operational discipline, and effective teamwork are important.