Cloud Support Associate Internship - April 2027 start, Support Engineering

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

This internship is designed for students or recent graduates interested in cloud technology and technical support. Candidates should have basic knowledge of operating systems, networking, databases, scripting, and troubleshooting, together with strong written and verbal communication skills. Familiarity with AWS services is useful but not always essential. The role involves helping customers resolve technical issues, investigating service problems, documenting solutions, and working with engineering teams. Successful candidates are expected to learn quickly, take ownership of customer issues, work effectively in a team, and provide professional support in a fast-paced environment. The position is based in Ireland and starts in April 2027.

About the employer

Amazon is a global technology and commerce company operating across online retail, cloud computing, digital streaming, devices, logistics, and advertising. Founded in 1994, it serves customers and businesses worldwide through platforms such as Amazon.com and Amazon Web Services (AWS). AWS provides computing, storage, databases, networking, security, and artificial intelligence services to organisations of all sizes. Amazon employs a large technology workforce in Ireland, with significant operations in Dublin and other locations covering cloud support, software development, finance, customer service, and European business functions. The company is known for its customer-focused culture, data-driven decision-making, and emphasis on innovation. Interns typically gain practical experience through structured training, mentoring, technical work, and collaboration with international teams.