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This entry-level role supports AWS Direct Connect, which provides private network connections between customer environments and AWS. Requirements typically include a degree or equivalent experience in computer science, networking, or a related field; understanding of TCP/IP, BGP, routing, switching, Linux, and network troubleshooting; and strong analytical and communication skills. The successful candidate is expected to monitor and maintain network services, investigate incidents, automate operational tasks, document solutions, and work effectively with engineering and operations teams. Customer focus, ownership, willingness to learn, and the ability to participate in an on-call or operational support rotation are important.
Amazon is a global technology and commerce company operating across online retail, cloud computing, digital streaming, logistics, devices, and artificial intelligence. Its cloud division, Amazon Web Services (AWS), provides computing, storage, databases, networking, security, and developer services to businesses and public-sector organizations worldwide. Amazon employs people in many locations, including Ireland, where it has significant technology, operations, and data-centre activities. The company is known for a fast-paced, customer-focused culture built around leadership principles such as ownership, invention, high standards, and learning. Employees may work with large-scale systems used by customers globally, while receiving access to technical training, career development, and employee benefits. Workload and culture can vary considerably between teams, so candidates should review the specific role, working pattern, and on-call expectations carefully.
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