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The Cluster Operations Leader is responsible for overseeing safe, reliable and efficient data center operations across a cluster of facilities in Australia. Requirements typically include experience managing critical infrastructure, data center or industrial operations, strong people leadership, and knowledge of electrical, mechanical, cooling, networking and building systems. The candidate is expected to lead technical and operational teams, maintain high availability, manage maintenance and incident response, enforce health and safety standards, control budgets, and coordinate with engineering, security, vendors and business stakeholders. Strong communication, problem-solving, commercial awareness and the ability to work in a 24/7 operational environment are essential. Relevant technical qualifications and experience with compliance, risk management and continuous improvement are highly valued.
Amazon is a global technology and commerce company operating online retail, logistics, digital entertainment, advertising and cloud computing businesses. Its cloud division, Amazon Web Services (AWS), provides infrastructure and technology services to organizations worldwide, supported by a large network of data centers. Amazon’s culture emphasizes customer focus, ownership, operational excellence, innovation and data-driven decision-making. In this role, the company relies on experienced operations leaders to keep data center facilities safe, resilient, energy-efficient and continuously available. Employees commonly work with multidisciplinary teams covering engineering, facilities, security, networking, finance and external contractors. Amazon is a large, performance-oriented employer offering opportunities for career development, technical training and progression across its global operations, although the work can involve demanding targets, complex incidents and occasional out-of-hours responsibilities.
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