Personal Banker

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Personal Banker role at UOB Malaysia focuses on acquiring and serving retail customers, understanding their financial needs, and recommending suitable products such as deposits, credit cards, personal loans, insurance and wealth solutions. Candidates typically need a diploma or degree, customer-facing or sales experience, strong communication skills, and proficiency in English and Bahasa Malaysia; knowledge of local languages is useful in Sandakan. The successful candidate is expected to build customer relationships, meet sales and service targets, follow banking regulations and internal controls, maintain accurate records, and deliver a professional branch experience. Initiative, resilience, ethical conduct and the ability to work independently and as part of a team are important.

About the employer

United Overseas Bank (UOB) is a major Asian bank headquartered in Singapore, with operations across Southeast Asia and other international markets. Established in 1935, the group provides personal and commercial banking, wealth management, investment banking, treasury and transaction banking services. UOB serves individuals, businesses and institutions through branches, digital channels and specialist financial teams. Its Malaysian business offers retail banking products including deposits, cards, loans, investments and insurance, alongside services for companies and affluent customers. The bank places emphasis on responsible banking, customer service, risk management and digital transformation. A Personal Banker in Sandakan would typically work within the branch network, supporting local customers while contributing to customer acquisition, relationship growth and achievement of business targets.