Reservations intern - Four Seasons Resort Mallorca at Formentor (Season 2027)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Reservations Intern supports the reservations team with handling booking enquiries, entering and updating reservations, preparing confirmations, maintaining accurate guest information, and assisting with pre-arrival arrangements. Candidates should typically be studying hospitality, tourism, business, or a related subject, with strong communication and organizational skills. Fluency in Spanish and English is useful, while additional languages are advantageous. The role requires attention to detail, confidence using computer systems, professional telephone and email etiquette, and a genuine interest in luxury hospitality. The candidate is expected to be guest-focused, reliable, flexible with seasonal working hours, discreet with confidential information, and comfortable working collaboratively in a fast-paced resort environment.

About the employer

Four Seasons Hotels and Resorts is a global luxury hospitality company operating hotels, resorts, and private residences in leading destinations worldwide. Founded in 1961, the company is known for highly personalized service, elegant properties, and a strong emphasis on employee development and guest experience. Four Seasons Resort Mallorca at Formentor is a luxury resort on Mallorca's Formentor peninsula, offering accommodation, dining, wellness, and leisure experiences in a scenic Mediterranean setting. The resort serves international leisure travelers and high-end guests, particularly during the island's main tourism season. Employees are generally expected to demonstrate professionalism, warmth, discretion, cultural awareness, and close attention to detail. Four Seasons positions itself as a people-focused employer, providing structured operational experience and exposure to international luxury hotel standards.