The Reservations Intern supports the reservations team with handling booking enquiries, entering and updating reservations, preparing confirmations, maintaining accurate guest information, and assisting with pre-arrival arrangements. Candidates should typically be studying hospitality, tourism, business, or a related subject, with strong communication and organizational skills. Fluency in Spanish and English is useful, while additional languages are advantageous. The role requires attention to detail, confidence using computer systems, professional telephone and email etiquette, and a genuine interest in luxury hospitality. The candidate is expected to be guest-focused, reliable, flexible with seasonal working hours, discreet with confidential information, and comfortable working collaboratively in a fast-paced resort environment.
Four Seasons Hotels and Resorts is a global luxury hospitality company operating hotels, resorts, and private residences in leading destinations worldwide. Founded in 1961, the company is known for highly personalized service, elegant properties, and a strong emphasis on employee development and guest experience. Four Seasons Resort Mallorca at Formentor is a luxury resort on Mallorca's Formentor peninsula, offering accommodation, dining, wellness, and leisure experiences in a scenic Mediterranean setting. The resort serves international leisure travelers and high-end guests, particularly during the island's main tourism season. Employees are generally expected to demonstrate professionalism, warmth, discretion, cultural awareness, and close attention to detail. Four Seasons positions itself as a people-focused employer, providing structured operational experience and exposure to international luxury hotel standards.
Spain's islands, including Mallorca, Menorca, Ibiza, Formentera, Tenerife, Gran Canaria, and Lanzarote, offer seasonal opportunities in hotels, restaurants, tourism, aviation, events, wellness, and marine activities. Mallorca has a strong luxury hospitality market and good prospects for reservations and guest-services experience, especially from spring to autumn. Island culture combines Spanish traditions, local festivals, Mediterranean food, outdoor living, and a relaxed social style, although resort areas become very busy in summer. Lifestyle benefits include beaches, hiking, water sports, and mild weather; housing costs and availability can be challenging during peak season. EU, EEA, and Swiss citizens can generally work in Spain with local registration. Non-EU applicants need the appropriate internship, study, or work authorization arranged before arrival. Candidates should confirm accommodation, meals, insurance, transport, contract terms, and salary with the employer.
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