Manager Operations (SIN Gateway)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

This role manages daily gateway operations, ensuring shipments are processed safely, efficiently and on schedule. Requirements typically include experience in logistics, freight, aviation or distribution operations; proven people-management ability; strong knowledge of service quality, compliance, workplace safety and performance reporting; and confidence working across teams and shifts. Candidates are expected to lead employees, allocate resources, resolve operational issues, meet customer and network targets, control costs and support continuous improvement. Experience with courier or express freight systems, regulatory requirements and operational KPIs is advantageous. Strong communication, decision-making, problem-solving and computer skills are essential, along with flexibility to work in a fast-paced gateway environment.

About the employer

Federal Express Corporation, commonly known as FedEx, is a global transportation, logistics and express delivery company headquartered in the United States. It operates an extensive air and ground network connecting businesses and consumers across more than 200 countries and territories. FedEx provides time-definite parcel delivery, freight transportation, customs support, supply-chain services and e-commerce logistics. Its Asia-Pacific, Middle East and Africa operations support international trade through major aviation gateways, distribution hubs and local delivery networks. The company employs a large international workforce and places strong emphasis on safety, customer service, operational reliability, compliance and technology. In Australia, FedEx serves domestic and international customers across major metropolitan and regional markets, offering opportunities in gateway operations, courier services, freight, warehousing, customer support, sales, technology and corporate functions.