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The Courier is responsible for collecting and delivering customer shipments safely, accurately and on time. Requirements typically include a valid Australian driver’s licence, a safe driving record, physical fitness for lifting and moving parcels, good communication skills, basic computer or handheld-device ability, and the right to work in Australia. Previous courier, delivery, warehouse or customer-service experience is helpful but may not always be essential. Candidates are expected to follow company procedures, maintain professional customer service, complete delivery records, protect shipment security, inspect vehicles and comply with safety, transport and operational standards. The role may involve early starts, outdoor work, route planning, frequent driving and handling packages of varying weights.
Federal Express Corporation, commonly known as FedEx, is a global transportation and logistics company providing express parcel delivery, freight, e-commerce and supply-chain services. Its network connects businesses and consumers across Australia and international markets, using road, air and distribution operations to move time-sensitive shipments. FedEx employs couriers, warehouse teams, customer-service specialists, pilots, technical staff and corporate professionals. In Australia, the company supports domestic and international deliveries for individuals, small businesses and large organisations. The Courier role is central to the customer experience, as couriers represent the company directly, manage shipment handovers and help ensure reliable final-mile delivery. FedEx generally places strong emphasis on safety, service quality, compliance, teamwork, operational accuracy and respect for customers and colleagues.
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