Clearance Rep

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Clearance Representative supports customs clearance for imported and exported shipments. Typical requirements include experience in customs brokerage, freight forwarding, logistics, or a related administrative role; knowledge of Australian import and export regulations; strong attention to detail; accurate data-entry skills; and confidence using business systems and Microsoft Office. The candidate is expected to review shipment documentation, prepare and submit clearance information, communicate with customs authorities and customers, resolve documentation issues, monitor shipments, and meet service and compliance deadlines. Strong communication, organization, problem-solving ability, and a customer-focused approach are important. Knowledge of customs software and relevant Australian border requirements would be advantageous.

About the employer

Federal Express Corporation, commonly known as FedEx, is a global transportation, logistics, and express delivery company serving customers across more than 200 countries and territories. Its services include international and domestic parcel delivery, freight transportation, customs clearance, supply-chain support, and e-commerce logistics. In the Asia-Pacific, Middle East, and Africa region, FedEx helps businesses move time-sensitive documents, packages, and commercial shipments while managing complex border and regulatory requirements. The company operates through an extensive air, road, sorting, and technology network and places strong emphasis on reliability, customer service, safety, compliance, and operational efficiency. In Australia, FedEx supports both local and international shipping and employs people in clearance, operations, customer service, transport, sales, and corporate functions.