Housekeeping Assistant / Supervisor

Job Description

This role supports the housekeeping department by cleaning and inspecting guest rooms, public areas and facilities, replenishing amenities, reporting maintenance issues and helping coordinate daily room allocations. As a supervisor, the candidate may assist with team leadership, quality checks, training, stock control and ensuring health, safety and hotel cleanliness standards are maintained. Previous housekeeping or hotel experience, strong attention to detail, physical fitness and the ability to work efficiently under time pressure are expected. Good communication, reliability, a positive attitude and flexibility to work weekends, public holidays and varying shifts are important. Experience supervising staff and knowledge of relevant workplace safety procedures would be advantageous.

Company Info

Oaks Port Douglas Resort is a resort property in Port Douglas, Queensland, a popular tropical destination near the Great Barrier Reef and Daintree Rainforest. The resort offers accommodation, leisure facilities, dining and guest services for holidaymakers, groups and business travellers. It operates under Minor Hotels, an international hotel owner, operator and investor with brands across Australia, Asia, Europe, the Middle East and Africa. Minor Hotels’ Australian portfolio includes Oaks Hotels, Resorts and Suites, with properties ranging from city apartments to regional and resort accommodation. The company focuses on guest service, operational standards and career development across areas including housekeeping, food and beverage, front office and maintenance. Employees at the Port Douglas property work in a relaxed resort environment while supporting high standards of cleanliness, presentation and guest satisfaction.

Destination Guide

Australia offers hospitality opportunities in resorts, hotels, restaurants, tourism businesses and holiday destinations, particularly in Queensland, Western Australia and coastal areas. Port Douglas has a relaxed, multicultural tourism culture, warm weather, outdoor living and easy access to beaches, reef trips and rainforest activities. The lifestyle can be seasonal, with busy periods during school holidays and quieter periods at other times. Common visa options include the Working Holiday Maker visa for eligible applicants, employer-sponsored visas for qualifying roles, and student visas with work limitations. Check current rules with the Australian Department of Home Affairs before travelling. Relocating requires a valid visa, tax file number, Australian bank account, accommodation and health insurance. Port Douglas may have higher rental costs and limited long-term housing, so arranging accommodation before arrival is advisable.