Executive - Employee Relations - Operations

Job Description

The role typically supports employee relations across operations, helping resolve workplace concerns, manage disciplinary and grievance procedures, maintain HR records, and ensure compliance with company policies and labour regulations. Requirements generally include a degree or diploma in Human Resources, Industrial Relations, Business Management, or a related field, along with relevant experience in employee relations, preferably in a manufacturing or apparel environment. Strong communication, interpersonal, problem-solving, documentation, and conflict-resolution skills are expected. The candidate should be approachable, discreet, fair, and able to work closely with factory teams, supervisors, and management. The position may also require handling sensitive issues, supporting employee engagement activities, preparing reports, and working flexible hours in a fast-paced operations setting.

Company Info

MAS Holdings is one of South Asia’s largest apparel and textile manufacturers, headquartered in Sri Lanka. The group supplies innovative clothing and sportswear solutions to leading international brands and operates across design, product development, manufacturing, and supply-chain services. MAS is known for its focus on technology, sustainability, ethical manufacturing, and employee development. Its businesses operate in several countries and employ a large, diverse workforce across factories, offices, and specialist innovation facilities. In Sri Lanka, the company has a significant presence in the apparel sector and offers roles spanning human resources, production, engineering, quality, merchandising, finance, and corporate services. Employees typically work in structured, performance-focused environments where teamwork, compliance, continuous improvement, and responsible workplace practices are strongly emphasized.

Destination Guide

Sri Lanka offers opportunities in apparel manufacturing, technology, tourism, logistics, finance, engineering, healthcare, education, and business services. Colombo and nearby industrial zones provide the broadest employment options, while Kandy, Galle, Katunayake, and other regional areas also support growing industries. The culture combines South Asian traditions with diverse Sinhalese, Tamil, Muslim, and colonial influences. People generally value hospitality, family, religion, and community. Lifestyle costs are moderate, although Colombo is more expensive than rural areas; public transport is affordable, and the island offers beaches, mountains, wildlife, and historic sites. Foreign nationals normally need an appropriate employment visa or residence approval arranged with employer support before working. Relocating employees should confirm sponsorship, accommodation, healthcare, taxes, and contract conditions. Knowledge of English is useful in professional workplaces, while Sinhala or Tamil can help with daily communication.