Assistant Events Manager

Job Description

The Assistant Events Manager supports the planning and delivery of meetings, conferences, weddings and other events at Shangri-La. Requirements typically include a diploma or degree in hospitality, event management or a related field, along with experience in hotel banqueting, event coordination or sales. Strong organisational, communication and customer-service skills are essential. The candidate is expected to coordinate with clients and hotel departments, prepare event arrangements, monitor budgets and timelines, handle guest requests, and ensure smooth event execution. Flexibility, professional presentation, attention to detail and the ability to work evenings, weekends and public holidays are important. Knowledge of local events, hospitality standards and relevant computer systems would be advantageous.

Company Info

Shangri-La is a Hong Kong-based luxury hospitality group operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. The brand is recognised for warm Asian hospitality, high service standards and premium guest experiences. Its Malaysian properties include city hotels and resort destinations such as Kuala Lumpur, Penang, Kota Kinabalu and Langkawi. Shangri-La hotels commonly provide accommodation, dining, banqueting, wellness and conference facilities, creating career opportunities across guest services, culinary operations, events, sales and hotel administration. Employees are generally expected to demonstrate professionalism, cultural awareness, teamwork and a strong commitment to personalised service. The group also offers opportunities for hospitality training, internal development and progression within its international network.

Destination Guide

Malaysia offers varied opportunities in hotels, resorts, restaurants, events, tourism, retail and corporate services. Penang, Langkawi, Sabah and Sarawak are especially attractive for hospitality professionals, while Kuala Lumpur provides broader business and event-sector employment. Local culture is multicultural, combining Malay, Chinese, Indian and indigenous traditions, with English widely used in hotels and major cities. Lifestyle costs are generally moderate, although Kuala Lumpur and popular resort islands can be more expensive. Malaysia provides beaches, rainforest, islands and excellent food, but tropical heat and heavy monsoon periods should be considered. Foreign employees normally need an employer-sponsored Employment Pass, and the company must complete the relevant immigration process before work begins. A valid passport, authenticated qualifications, medical checks and an employment contract may be required. Staff accommodation may be available at resort properties; otherwise, rental and transport should be researched before relocating.