The Service Leader – Procurement supports cluster-wide purchasing activities for Shangri-La properties in Malaysia. Requirements typically include a diploma or degree in procurement, supply chain, hospitality management, business, or a related field, together with several years of purchasing experience, preferably in hotels or resorts. The candidate should understand supplier sourcing, contract negotiation, inventory control, market pricing, purchase systems, and procurement policies. Strong communication, analytical, organisational, and negotiation skills are expected, along with integrity and attention to detail. The role requires effective coordination with hotel departments, finance teams, suppliers, and property leadership while achieving cost savings, maintaining quality standards, ensuring timely deliveries, and complying with company procedures.
Shangri-La Group is a Hong Kong-based luxury hospitality company operating hotels, resorts, and related businesses across Asia, the Middle East, Europe, North America, and other international markets. The group is known for its high service standards, distinctive Asian hospitality, and portfolio of Shangri-La, Kerry, JEN, and Traders properties. Its hotels commonly provide accommodation, restaurants, meetings and events, wellness facilities, and resort experiences. Shangri-La places strong emphasis on guest care, employee development, operational excellence, responsible business practices, and long-term relationships with suppliers and business partners. In Malaysia, the company has established properties serving business and leisure travellers in major cities and resort destinations. A cluster procurement position typically supports several properties, helping standardise purchasing, strengthen supplier partnerships, control costs, and maintain consistent quality across the participating hotels.
Malaysia offers hospitality, procurement, tourism, retail, technology, healthcare, and engineering opportunities, particularly in Kuala Lumpur, Penang, Langkawi, Johor, Sabah, and Sarawak. For island living, Langkawi is relaxed and resort-focused, while Penang combines heritage culture, excellent food, urban conveniences, and a growing business community. Sabah and Sarawak provide opportunities in resorts, nature tourism, and conservation-related services. Malaysian culture is diverse, shaped by Malay, Chinese, Indian, Indigenous, and international communities; English is widely used in business and hotels. Lifestyle costs are generally moderate, although central Kuala Lumpur and popular resort areas can be more expensive. Foreign employees normally need employer sponsorship for an Employment Pass, with approval and medical or immigration procedures handled before starting work. Candidates should confirm salary, accommodation, transport, insurance, tax, and relocation support in the employment offer. Tropical weather, public transport availability, healthcare access, and local customs should also be considered when choosing a location.
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