The Business Development Manager – MICE is responsible for generating and converting corporate, conference, incentive, and events business for Shangri-La in the UAE. Requirements typically include a bachelor’s degree in hospitality, business, marketing, or a related field, along with several years of hotel sales or MICE experience, preferably within a luxury or international property. The candidate should have strong knowledge of the UAE market, an established corporate and agency network, excellent negotiation and presentation skills, and confidence using CRM and sales systems. The role expects consistent achievement of revenue targets, proactive client development, accurate forecasting, effective event coordination, and close collaboration with hotel operations and revenue teams.
Shangri-La Hotels and Resorts is a leading luxury hospitality group founded in Hong Kong, with hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international markets. The group is recognised for personalised service, elegant properties, strong Asian-inspired hospitality values, and a focus on memorable guest experiences. In the UAE, Shangri-La operates high-end hotels and resorts serving leisure travellers, business guests, diplomatic clients, weddings, and major conferences. Its commercial teams work closely with corporate accounts, destination management companies, event planners, travel agencies, and international organisations. Employees generally work in a multicultural environment with structured brand standards, professional development opportunities, and exposure to luxury hospitality operations. Benefits for eligible roles may include accommodation or housing support, transportation, meals, medical insurance, annual leave, travel-related privileges, and performance incentives, depending on the property and employment package.
The United Arab Emirates is a federation of seven emirates rather than an island, with Dubai and Abu Dhabi offering the largest hospitality and MICE job markets. Opportunities are available in luxury hotels, resorts, restaurants, event venues, tourism companies, airlines, and destination management. The culture combines Emirati traditions, Islamic values, and a highly international population; respectful dress, religious customs, and local laws should be observed. Lifestyle options range from beaches, desert activities, shopping, and dining to museums and major sporting events. Most expatriate employees require an employer-sponsored residence visa and work permit, usually arranged after accepting an offer and passing medical and documentation checks. Relocation packages may include accommodation, flights, insurance, and transport, but these vary considerably. The UAE is generally tax-free on personal employment income, although living costs, especially in Dubai and Abu Dhabi, can be high. Contracts should be reviewed carefully before relocation.
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