Senior Events Manager

Job Description

The Senior Events Manager is responsible for planning, selling and delivering conferences, weddings, corporate functions and other events at Shangri-La in Malaysia. Requirements typically include a diploma or degree in hospitality, events, business or a related field, together with several years of hotel or event-management experience. The successful candidate should be confident in client presentations, contract negotiation, budgeting, event operations and team leadership. Strong communication, organisation and problem-solving skills are essential, along with the ability to manage multiple deadlines and maintain high service standards. The role may require flexible hours, including evenings, weekends and public holidays, as well as close coordination with sales, banquet, kitchen, rooms and finance teams.

Company Info

Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other markets. Its properties are known for personalised service, elegant accommodation, restaurants, meeting facilities and resort experiences. In Malaysia, Shangri-La operates established properties in locations such as Kuala Lumpur, Penang, Kota Kinabalu and Langkawi. The group places strong emphasis on warm Asian hospitality, guest satisfaction, employee development and responsible business practices. A Senior Events Manager would typically work with corporate clients, wedding planners, travel partners and internal hotel departments to generate event revenue and deliver polished experiences. Benefits may include meals, uniform, training, staff rates and other hotel-specific allowances, although exact terms depend on the property and employment contract.

Destination Guide

Malaysia offers varied opportunities in luxury hotels, resorts, restaurants, events, tourism and meetings, especially in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu and other resort destinations. Penang and Langkawi provide island living, beaches, food and a slower lifestyle, while Kuala Lumpur offers stronger career progression and urban convenience. Malaysian culture is multicultural, with Malay, Chinese, Indian and indigenous traditions reflected in food, festivals and everyday life. English is widely used in hospitality, although learning basic Malay is helpful. International hires normally need an employment pass sponsored by the employer; approval, medical checks and documentation are handled before work begins. Candidates should confirm whether accommodation, transport, meals, insurance and relocation support are included. Costs vary considerably: island locations can be seasonal and less connected, while major cities offer more services but higher rents. Warm weather, monsoon periods and diverse religious customs should be considered when relocating.