Food & Beverage Supervisor (Outlets)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Food & Beverage Supervisor oversees daily operations across assigned outlets, ensuring efficient service, guest satisfaction, cleanliness and compliance with hotel standards. Candidates should have relevant hospitality experience, preferably in a supervisory role, strong knowledge of food and beverage service, and good communication skills. The position requires confidence in leading teams, handling guest feedback, coordinating with the kitchen and other departments, and managing service during busy periods. Flexibility to work shifts, weekends and public holidays is expected. A professional approach, attention to detail, basic administrative ability and familiarity with Singapore service standards will be advantageous.

About the employer

Shangri-La Hotels and Resorts is a global luxury hospitality group founded in Asia and recognized for warm service, comfortable accommodation and high-quality dining experiences. The group operates hotels, resorts and related hospitality businesses across Asia, the Middle East, Europe, North America and other international markets. Shangri-La Singapore is a well-established luxury hotel known for its extensive gardens, guest rooms, restaurants, events facilities and strong emphasis on personalized service. Employees typically work in a multicultural environment with structured operating standards, training opportunities and career pathways across hotel departments and international properties. The company values genuine hospitality, teamwork, professionalism and attention to guest needs. Roles in food and beverage offer experience in outlet operations, service leadership, guest relations and luxury hotel standards.