Sales Coordinator

Job Description

The Sales Coordinator supports Shangri-La Singapore’s sales team with customer communication, proposals, contracts, meeting arrangements, reports, database updates and general administrative coordination. The role typically requires a diploma or degree in hospitality, business, marketing or a related field, along with strong organisation, attention to detail and good written and spoken English. Experience in hotel sales, reservations, events or a similar customer-facing environment is advantageous. The successful candidate should be confident dealing with clients and internal departments, able to manage competing deadlines, comfortable with Microsoft Office and hotel systems, and committed to delivering professional service. Flexibility, teamwork, commercial awareness and a positive attitude are important expectations.

Company Info

Shangri-La is a leading luxury hospitality group founded in Hong Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. The group is known for its warm Asian hospitality, high service standards and distinctive properties in city and resort destinations. Shangri-La Singapore is a long-established luxury hotel set within extensive landscaped gardens, offering accommodation, restaurants, meeting facilities, wellness services and event venues. Its sales and commercial teams work with corporate clients, travel partners, event organisers and individual guests to grow business and maintain long-term relationships. Employees generally work in a multicultural environment where service excellence, teamwork, professionalism and attention to detail are highly valued. Benefits and exact salary for a Sales Coordinator depend on experience, employment terms and the hotel’s internal package.

Destination Guide

Singapore is a compact island city-state with strong opportunities in hospitality, tourism, food and beverage, aviation, finance, technology and international business. The culture is multicultural, with English widely used alongside Mandarin, Malay and Tamil. Life is safe, efficient and convenient, with excellent public transport, modern healthcare, varied food, shopping and entertainment. Housing can be expensive, especially near the city centre, so many employees share apartments or live farther from central areas. Singapore is hot and humid throughout the year, with frequent rain. Foreign nationals normally need an employer-sponsored work pass; a Sales Coordinator may qualify for an Employment Pass or S Pass depending on salary, qualifications and current Ministry of Manpower criteria. The employer usually handles the application. Before relocating, check accommodation costs, insurance, tax, transport and pass eligibility, and bring verified education and employment documents.