The Business Development Manager is responsible for growing revenue by identifying new corporate, leisure, group and event opportunities, developing client relationships, preparing proposals and negotiating commercial agreements. The role typically requires several years of sales or business development experience, preferably in hospitality, tourism or a related service industry. Strong communication, presentation, networking and negotiation skills are essential, along with commercial awareness and confidence using customer relationship management systems. The successful candidate is expected to meet revenue targets, maintain an active sales pipeline, represent Shangri-La professionally, collaborate with hotel departments and provide accurate market intelligence. Flexibility to attend client meetings, industry events and occasional travel may also be required.
Shangri-La Hotels and Resorts is an international luxury hospitality group founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe, North America and Australia. The company is recognised for personalised service, elegant accommodation, dining, wellness facilities and a strong emphasis on genuine hospitality. Its Australian operations serve business travellers, leisure guests, groups and events, supported by experienced hotel teams and global commercial resources. Shangri-La generally promotes service excellence, cultural awareness, teamwork and professional development. Depending on the property, a Business Development Manager may work with corporate accounts, travel agencies, conference organisers, wedding planners and local tourism partners to strengthen market presence and generate profitable business.
Australia is a large island nation with opportunities in hotels, resorts, tourism, restaurants, events, sales and corporate services, especially in Sydney, Melbourne, Brisbane, Perth, Cairns and the Gold Coast. Workplace culture is generally practical, direct and collaborative, with importance placed on punctuality, customer service, initiative and work-life balance. Lifestyle varies from busy city living to relaxed coastal communities, with beaches, national parks, sport and outdoor activities widely accessible. Living costs can be high in major cities, particularly for rent. International applicants usually need an appropriate work visa, such as an employer-sponsored visa, skilled visa or eligible working holiday visa; requirements depend on nationality, occupation and sponsorship. Candidates should check Australian immigration rules and employer conditions before relocating. Health insurance, tax registration, accommodation and transport planning are also important when moving.
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