The Sales Coordinator supports the hotel’s sales team by coordinating client enquiries, preparing proposals and contracts, maintaining account records, arranging appointments and assisting with sales activities and events. Requirements typically include a diploma or degree in hospitality, business or a related field, good written and spoken English, strong organisational skills and proficiency in Microsoft Office. Cantonese and Mandarin are valuable for the Hong Kong market. The successful candidate is expected to be detail-oriented, service-minded, responsive and able to manage competing priorities while maintaining professional relationships with corporate clients, travel partners and internal departments.
Shangri-La is a leading luxury hospitality group founded in Hong Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. The group is known for personalised Asian-inspired hospitality, high service standards and premium accommodation, dining, wellness and event experiences. Shangri-La Hotels and Resorts includes well-known properties such as Island Shangri-La, Kowloon Shangri-La and many destination resorts. Employees typically work in a multicultural environment with opportunities to develop careers across hotel operations, sales, food and beverage, guest services and corporate functions. The company places strong emphasis on guest satisfaction, professional presentation, teamwork and continuous learning.
Hong Kong offers strong opportunities in hospitality, tourism, luxury retail, finance, technology and international business. Hotel roles are concentrated in Central, Admiralty, Tsim Sha Tsui, Causeway Bay, the airport area and resort districts such as Lantau Island. The culture is fast-paced, internationally minded and influenced by Cantonese traditions, while English is widely used in business and hotels; Cantonese and Mandarin are valuable advantages. Residents enjoy excellent public transport, diverse food, hiking trails, beaches, shopping and vibrant nightlife, though housing can be expensive and space is limited. Non-residents generally need an employment visa sponsored by a local employer, with approval based on qualifications, a confirmed offer and market need. Candidates should budget for deposits, accommodation, insurance and initial living costs before relocating.
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