The Senior Sales Manager (MICE) is responsible for developing corporate meetings, incentives, conferences and events business, managing key accounts, preparing proposals, negotiating contracts and achieving revenue targets. Candidates should have several years of hotel sales experience, preferably in MICE or luxury hospitality, with strong knowledge of the Indonesian market. Excellent communication, presentation, negotiation and relationship-building skills are essential. The role requires commercial awareness, effective pipeline management and close coordination with event, banqueting, rooms and finance teams. The successful candidate is expected to be target-driven, well organised, professionally presented and willing to travel for client meetings, sales calls and industry events.
Shangri-La Hotels and Resorts is a leading luxury hospitality group headquartered in Hong Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. The group is recognised for personalised Asian hospitality, high service standards and premium accommodation, dining, wellness and event facilities. Shangri-La properties serve leisure travellers, corporate guests, government clients and large international events. In Indonesia, the company has operated prominent luxury hotels and resorts, offering career opportunities in hotel operations, sales, food and beverage, rooms, finance and administration. Employees typically work in a multicultural environment with structured service procedures, professional development opportunities and strong emphasis on guest satisfaction, teamwork and brand standards.
Indonesia offers varied opportunities for hospitality sales professionals across Bali, Java, Lombok and other tourism destinations. Bali is the most internationally focused island, with strong luxury resort, wedding, conference and incentive-travel markets; Jakarta on Java provides major corporate and government accounts. Bali combines beaches, temples, ceremonies, wellness, nightlife and a relaxed outdoor lifestyle, while Jakarta is faster-paced and business-oriented. Living costs vary considerably, with tourist areas generally more expensive than local neighbourhoods. Foreign employees normally need employer sponsorship, an appropriate work permit and a limited-stay KITAS; working on a tourist visa is not permitted. Employers commonly assist with immigration, accommodation or relocation, but packages differ. Candidates should confirm salary, service charge, housing, insurance, flights and tax arrangements before accepting an offer. English is widely used in international hotels, although basic Indonesian is valuable for client and team relationships.
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