The Waiter/Waitress serves guests in the Lobby Lounge, taking orders, explaining menu items, delivering food and beverages, processing bills, and maintaining a welcoming, polished service area. Candidates should have relevant food and beverage experience, good spoken English, a friendly personality, and strong attention to detail. Knowledge of service standards, beverage products, and point-of-sale systems is helpful. The role requires professional grooming, teamwork, reliability, and the ability to remain calm during busy periods. Flexibility to work shifts, weekends, and public holidays is expected. Shangri-La will look for someone who delivers attentive hospitality and consistently reflects the hotel’s service standards.
Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong, operating hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international destinations. The group is known for warm Asian hospitality, high service standards, and carefully designed guest experiences. Shangri-La Singapore is a prominent luxury hotel set near Orchard Road, with extensive accommodation, restaurants, lounges, meeting facilities, gardens, and wellness services. Employees work in a multicultural environment serving business travellers, families, and leisure guests from around the world. The company places strong emphasis on guest satisfaction, professionalism, teamwork, training, and career development. Benefits and employment conditions vary by position and may include service charge, staff meals, medical coverage, hotel discounts, and opportunities to transfer within the wider group.
Singapore is a modern island city-state with strong opportunities in hospitality, tourism, food and beverage, retail, finance, technology, and healthcare. Hotels regularly recruit service staff, chefs, housekeeping employees, supervisors, and managers, although competition can be high. The culture is multicultural, efficient, and generally respectful, with English widely used at work. Lifestyle is convenient and safe, supported by excellent public transport, shopping, diverse food, parks, and vibrant neighbourhoods. Housing can be expensive, especially near central areas, so many employees share accommodation or live farther from the city centre. Foreign workers generally need an employer-sponsored work pass, such as an Employment Pass, S Pass, or relevant Work Permit; eligibility depends on nationality, qualifications, salary, and occupation. Secure a job offer before relocating, confirm accommodation and benefits, and budget for deposits, transport, healthcare, and daily expenses.
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